Business Growth
Local SEO and Google My Business Tips
September 22, 2025

Introduction

If your business has a physical address or serves a specified area, the most crucial thing is to appear at the top of local search results. People are using their phones more and more to look for businesses “near me”, so you need to make sure your digital marketing plan includes a strong online presence in your area. A whole local search marketing approach not only helps people locate your business, but it also gets them to come in person and call you.

How to Optimise Google My Business for Local Search
  • The first and most crucial thing to do is fill out your profile. Next, you need to claim and prove your business on Google. Once you've been confirmed, make sure to fill out every area of your profile. This has your business's name, address, phone number (NAP), website, hours of operation, and a comprehensive description. Profiles that are missing information are less likely to rank well since Google gives greater weight to firms that have complete and accurate information.

  • It's crucial to choose the right categories so that you can earn a good score for the right questions. If you own a restaurant, don't just choose “Restaurant” as your major area. Choose “Mexican Restaurant” instead. Adding a few more categories will help you find a wider range of queries.

  • Adding good pictures and videos is important because a picture is worth a thousand words and a lot of new business in local search. Profiles with images get more clicks and requests for instructions. You can post high-quality images of your store's front, items, personnel, and inside. You should also ask your users to send you their own pictures.

  • Your Google Business Profile is not just a page that stays the same; it is an ongoing tool. You can use Google entries to tell people about new products, events, sales, or blog entries. This updates your profile and lets Google know that your business is still open. Also, use the Q&A section to its fullest. Answer common questions about your business immediately, and be on the lookout for new ones from users. 

Strengthen your online presence and attract more customers with practical Google My Business tips that deliver results.

Local SEO Tactics to Drive Foot Traffic and Sales
  • Everywhere you go online, your NAP (name, address, and phone number) must be the same. This includes your website, Facebook, Instagram, LinkedIn, and other social media accounts, as well as online business listings like Yelp, TripAdvisor, Yellow Pages, and more. When your NAP information changes, search engines get confused, which undermines your local ranking and trustworthiness.

  • The information on your website needs to be specific to the location if you want it to show up in local searches. Use blog entries, service pages, or landing pages to reach individuals in your area. Type in highly specific phrases, such as “best coffee shop in [Your City]”, “plumbers in [Your Neighbourhood]”, or “top things to do near our store”. This lets Google recognise that your business understands a lot about the area and delivers users in the area helpful and correct information.

  • A citation is any mention of your business's name, address, and phone number on the internet. If you have a lot of good links from well-known local directories and websites, Google will trust your business more. To get citations, put your business on lists that are particular to your industry and on the websites of your local chamber of commerce.

  • Check that your website runs swiftly and operates well on mobile devices. People do most of their area searches on their phones. If your website takes a long time to load or is impossible to use on a phone, you will lose consumers and search engine results. Your website should load in less than three seconds, work on all devices, and give users a wonderful experience. A quick-loading website that functions effectively on mobile devices is a vital feature of any modern local search optimisation approach.

Boost visibility and drive more foot traffic with local search optimisation strategies tailored for your area.

Managing Online Reviews for Better Local Ranking
  • Don't just wait for them to come in on their own; you need to do something about it. Tell your employees to walk up to clients who are happy and ask them to write evaluations in person. After a sale or service, send an email or text message with a direct link to your Google review page. You can also put QR codes on papers or signage to make the review process go more smoothly.

  • Your response to a review is just as important as the review itself. Thank the consumer by name and let them know you appreciate their nice review. This shows that you care about what they think and makes them more likely to submit reviews. You should respond swiftly and properly if someone leaves an unfavourable review. Apologise for what happened and give an answer.

  • People don't only leave reviews on Google; therefore, you should also keep a watch on and respond to reviews on other sites. You should check reviews on Yelp, Facebook, TripAdvisor, etc, that are specialised to your business and respond to them. A solid online reputation across numerous sites sends Google a powerful message and is a vital aspect of your approach to improving your local search results.

  • It's not good that bogus or spam reviews might affect your internet reputation. If you get a review that seems like it came from a competitor or has nothing to do with your business, Google will do something about it. Give as much evidence as you can to support what you're stating. It could take some time, but getting rid of bogus reviews will help your business's reputation and local rating.

Tracking Local SEO Performance Metrics
  • Your Google Business Profile can tell you a lot about how well you're performing in your area. Click on the “Insights” tab to see how people find your ad (for example, through direct searches or discovery searches), where they look at your profile (for example, Search or Maps), and what they do (for example, visit your website, call you, or ask for directions). With this information, you can tell right away how well your page is doing. This is a really crucial tip for Google My Business.

  • Check your area rankings often since it’s a quick and easy way to see if your hard work is paying off. Use a tool developed exclusively for local SEO, like Semrush or BrightLocal, to keep track of how well you do for relevant local keywords. A grid-based rank counter lets you examine how you rank for a given keyword in different sectors of your organisation.

  • Google Analytics can help you see how much free traffic from local search phrases arrives at your site. Find out which pages are getting the most phone calls and form fills, and which ones are getting the least. This information is vital for your local SEO since it tells you which pages on your website are popular with individuals in your area.

  • Don't just count the reviews; look at the numbers that make them up. Watch your average star rating, how many new reviews you get each month, and the tone of your reviews. For example, do individuals talk about certain products or services? You can use tools to keep track of these numbers and see how they compare to those of your local competitors. A consistent increase in favourable reviews is clear evidence that your efforts to improve customer service and local SEO are working together and paying off.

Partner with Scratchpad to create local SEO campaigns that put your business on the map where it matters most.

FAQ’s

1. What is local SEO?

Local SEO helps businesses appear in searches within a specific area.

2. Why is Google My Business important?

A complete profile boosts visibility in Google Search and Maps.

3. How can I optimise my Google Business Profile?

Fill all details, add photos, post updates, and answer FAQs.

4. Do online reviews affect local ranking?

Yes, frequent and positive reviews improve visibility and trust.

5. How can I track local SEO performance?

Use Google Insights, Analytics, and local SEO tools to monitor results.

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